"I kind of had a feeling getting a..."
I kind of had a feeling getting a refund would be a pain, and unfortunately this pretty much confirmed it. The process dragged on way longer than it should have, and I had to keep waiting around for updates. Not the worst experience ever, but definitely frustrating.
MarieDaffron_38
May 15, 2026
"I honestly got lost trying to use the site"
I tried using the site for a bit, but the pages were confusing and I couldn’t really figure out where I was supposed to go next. I was just sitting there with my coffee getting cold, clicking around, and after a few minutes I gave up
Jesse-humiston
May 12, 2026
"Size guide really didn't help"
I ordered the jacket based on their size guide, but it still showed up way too tight. The measurements just didn’t match how it fit me at all. I was expecting clearer instructions or at least a more reliable guide before buying. Now I have to go through the whole return process, which is frustrating. I don’t think I’d trust their sizing again.
timslavin0399
May 11, 2026
"Not totally sold on it being the real deal"
I ordered a jacket from Angel Jackets, and when it first showed up, it looked decent enough. But after checking it out a bit more, I wasn’t fully convinced it felt as authentic as I expected.
The leather didn’t have that premium feel I was hoping for, and because some of the stitching looked a little off, it made me question the overall quality. The photos made it seem nicer, so holding it in person was a bit of a letdown.
Shipping was fine, and the fit is okay, so it’s not like the whole experience was bad. I just expected something that felt more genuine for the price, so I ended up feeling kind of disappointed.
Ruby-mitchell
May 01, 2026
"I ordered a jacket hoping it would..."
I ordered a jacket hoping it would arrive before my trip, but I already had a bad feeling about the delivery timeline, and this pretty much confirmed it. The date kept getting pushed back, the tracking barely moved for days, and I ended up checking it myself way more than I should’ve had to.
Customer support did reply, but it felt like the same generic answer each time with no real update or clear delivery date. The jacket finally arrived after my trip, so at that point it wasn’t much use to me. I wouldn’t order again if I needed something by a specific day.
Micheal_gough94
May 01, 2026
"Stitching fell apart WAY too fast"
I was disappointed with this. The stitching started coming apart really fast, and overall it just feels like poor quality. Definitely not what I expected.
davidlandry8091
April 30, 2026
"Tracking barely updated"
I ordered a jacket and the tracking has been frustrating. It sat on the same status for days, and when I reached out to support, they basically just told me to wait. No clear delivery date or real updates, so I’m kind of left guessing. Maybe the jacket itself will be great if it ever shows up, but so far the buying experience hasn’t been good. Has anyone else had their tracking do this too?
cameron_Salyers89
April 17, 2026
"Disappointed with the packaging for the price"
The box showed up crushed, and the jacket inside looked like it had just been tossed in without much care. I’m a bit picky about this stuff, especially when I’m spending my money on something I expect to arrive nicely, so the packaging was definitely disappointing.
Gilbert_burton88
April 15, 2026
"Looks nice, but the durability is just okay"
I really liked how it looked at first, but after a few months it literally started showing wear. It’s fine overall, but I was hoping it would hold up a bit better.
robert_Jackson74
April 11, 2026
"Not quite what I expected"
The jacket looked really nice in the photos, but it didn’t line up with the description as much as I hoped. The color was a little different in person, and the fit felt tighter than expected. The quality is decent, but I just thought it would match the details better
Eve_boylan99
March 28, 2026
"Way more uncomfortable than I expected"
I was disappointed with this jacket. It felt stiff right away, especially around my shoulders, and after about 10 minutes I couldn’t wait to take it off. I bought it thinking it would be easy to throw on, but instead it just added this random stress of constantly adjusting it and feeling uncomfortable. Definitely not comfy for me.
hello_lewis484
March 26, 2026
"Color didn’t match the photos at all"
I ordered a jacket from angeljackets.com because the pictures made it look like this really nice rich brown, but when it showed up it was way duller and had this almost reddish tone to it. I know colors can look a little different on screens, but this wasn’t just a small difference. To make it more annoying, I also had to deal with repeated verification stuff during the process, which felt unnecessary and just added to the frustration. Disappointing overall since the color was the main reason I picked that jacket in the first place.
hello_joan409
March 12, 2026
"Custom sizing didn’t come out right"
I ordered custom sizing and it ended up being far off. The sleeves were not the length I gave, and the chest fit felt way different from my measurements too. When I reached out, support basically said something like, “these can vary a bit with custom orders,” but this felt like more than a small difference. Overall, disappointing
JillDemott
March 12, 2026
"Return process was confusing"
I had a hard time returning my jacket. The process felt more complicated than it needed to be, and I kept expecting clearer instructions at each step. It also took a while, and getting updates on my refund wasn’t easy. Overall, it was a frustrating experience.
Gloria-miller
March 09, 2026
"I’ve liked Angel Jackets for a while, so..."
I’ve liked Angel Jackets for a while, so I was expecting this to be an easy win. I ordered my usual size from Angel Jackets and even double-checked the size chart, but the fit still ended up being nowhere close.
The shoulders and arms were way too tight, but somehow the waist was loose and boxy. It felt like the jacket was made for a completely different body type, which was really disappointing because I do like their style and wanted this one to work.
I’m kind of torn because I’ve had a decent impression of the brand before, but this sizing issue was frustrating. I probably wouldn’t order again unless they improve the fit accuracy or give better sizing guidance.
Glenn_hailey96
March 08, 2026
"Looked different than I expected"
When I got it in person, the color and fit just didn’t match what I thought I was seeing in the photos. Maybe it’s the lighting in the pictures, but it came across differently to me, so it wasn’t quite what I had in mind.
Marvin-leanos
February 26, 2026
"I was excited for this..."
I was excited for this jacket, but it looked way different once I tried it on. The fit felt kind of boxy and the collar sat weird on me, which made the whole style seem a bit outdated. In the photos it looked much cleaner and more modern. It’s not terrible or anything, like the material seemed fine, but the design just really wasn’t for me.
SOLLENBERGER
February 09, 2026
"Exchange process was such a hassle"
I tried to exchange my jacket it was a lot more annoying than it needed to be. The weird part is, it felt like every step should’ve been simple, but I kept waiting on slow replies and never really knew what was going on. The whole process was confusing and frustrating. Not happy with the service, and I don’t think I’d order from them again
Glenn_luallen05
February 09, 2026
"Sizing is kind of all over the place"
I ordered this jacket in my normal size and it ended up being way too tight, especially around the arms. The weird part is my friend got the same size from them before and hers fit completely differently, so I don’t know what’s going on with that. I even checked the size chart, but it didn’t really clear things up. The jacket looked fine overall, but after waiting for it and then having to deal with the return, it was just annoying. I probably wouldn’t order again because the sizing feels too inconsistent
tamara-Leith
January 30, 2026
"Not really worth the price"
So... the jacket looks decent enough, but for the price I expected a little more. The leather feels kind of stiff, and I noticed a few loose bits in the stitching. Shipping was fine, no complaints there, but overall I don’t really feel like it’s worth what I paid.